Alice Wi from the PR company Mind Meld PR uses ChatGPT to alter content for various mediums including social media posts, blog posts, and emails. To streamline external communicationsĬhatGPT can be a useful tool for streamlining communications operations too. Doing so, Advani explains, helps his business to accurately locate information, reducing the time it takes for them to respond to customer queries.

By allowing him to process consumer data more quickly and accurately than when using manual methods, Heyn claimed it allowed him to “save time and maximize efficiency”, changing the way his firm does business as a result.įarhan Advani from Ncctting Tools uses chatbots for this purpose too. Parker Heyn, the CEO of the digital marketing firm Parker Marker, uses the tool to manage customer service inquiries and track customer data simultaneously. However, now the use of AI has been democratized further with the use of ChatGPT, businesses are using the tech to carry out even more advanced customer service functions.

For customer service inquiriesĬhatbots have been helping customer service teams to automate activity for decades. Here are 10 ways businesses are currently using OpenAI's disruptive app. How Are Businesses Using ChatGPT?įrom data analysis to assistant duties, ChatGPTs applications stretch far and wide. We also asked workers to share their experiences with the app, as well as any anxieties they may be feeling about its meteoric rise, to get a clearer picture of how this tool might shape the future of work. To find out how exactly the insurgent app is being used in the workplace, we asked businesses across a vast range of industries how they're currently deploying ChatGPT. And due to the chatbot's ability to respond to any human prompt, the limit really is your imagination. Ethical and philosophical debates aside, the artificial intelligence-backed tool offers boundless possibilities to businesses looking to get ahead. Since the language processing app was released last November, surveys reveal it's been picked up by almost half of US companies, and 93% of these firms are looking to expand its use further in upcoming months.īut its rise to prominence is hardly surprising.

Like it or loathe it, chatbot tools like ChatGPT are irreversibly changing the way we work.

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